Our Customer’s Reviews

See what our customers think about us
on Google and Yelp’s Reviews!

Google Rating

5.0

Based on 121 reviews

Chimney Star - Chimney Sweep & Air Duct Cleaning

5.0

Peter Huston

18:06 28 May 23

Had an excellent experience with Abram at Chimney Star. This was the first time to have our chimney cleaned but also needed some repairs. Abram was detailed in how he described both the inspections they would complete but also the steps for the repairs I’d asked for prior to them coming out for the first visit. They did all the initial work quickly and cleanly in the first visit and after custom ordering a part, came back and finished the job the next week. He was courteous, clean and communicated each step and kept me informed. HIGHLY recommend working with Chimney Star and will for all my future cleanings or repairs.

Angela Powers

23:04 19 May 23

These guys were incredible. They were very helpful, very communicative, and clean! I loved that they involved me in every step of the process. They were also very nice to my crazy doggos.

Jesus Bruno

15:20 14 May 23

I have used a few different companies to clean my air ducts in the past and I am happy to say that Chimney Star is literally the best!! Professional, courteous, and efficient. Thank you

Richard Gonzalez

21:25 13 May 23

Chimney Star is the best air duct cleaning service I've ever tried! Moses was a true professional - he arrived on time, explained the process in detail, and did an outstanding job. The result was amazing! My air ducts are clean and free from dust. I highly recommend Chimney Star to anyone looking for professional air duct cleaning in Austin.

Sunday Victor

21:04 11 May 23

I needed to repair my chimney cap, Ive got a and schduled the work with chimney star, the team did a fantastic job. Cap looks as good as new

Paul Simpson

21:04 05 May 23

I was looking for a reliable locally owned company to clean my ducts and these guys came highly recommended on Yelp.I am so glad I found Chimney Star They sent Chris to my house and he did an amazing job. He was very knowledgeable and professional, and was able to Repair and get my air ducts back into working order quickly. Now the air flow in my home is much better than ever, I'm really happy with the results

William Weaver

22:21 04 May 23

The gas fireplace installation was done quickly and professionally. I love my new fireplace

Harold Schultz

20:11 01 May 23

We had our dryer vent clogged and couldn’t dry our clothes. We called Chimney star to schedule a cleaning. They showed up on time and did an outstanding job. Our dryer is working much better now.

Willie Lilly

20:28 30 Apr 23

The guys who cleaned my chimney and air ducts were really professional and courteous. They took the time to explain the process and address all of my concerns . I would hire them again without hesitation because of the attention to details and professional approach

Roy Reid

16:31 28 Apr 23

Chimney Star has been my go-to air duct cleaning service for years now. They're honest, reliable and more importantly, affordable! I've used them a few times and each time they have delivered excellent results. Their prices are competitive and the staff (especially Moses) is knowledgeable and friendly. Highly recommend Chimney Star for all your air duct cleaning needs in Austin!

Elmer S. Stone

18:40 21 Apr 23

I recently hired Chimney Star to clean my chimney and air ducts as part of a regular maintenance plan. The technicians were very skilled and professional, They took great care of my house and even went above and beyond by providing helpful tips to keep my chimney and air ducts in good condition. I was very happy with their service as a whole, and I would recommend them to anyone!

Lindile Gqoza

20:06 20 Apr 23

I just moved in to Austin from California and I had no idea how to take care of my chimney and found these guys on our HOA newspaper . The technician Moses provided an excellent chimney inspection service patiently answered all my questions, and I learned a lot about maintaining my chimney. I would definitely use their services for the annual inspection and sweep in the future!

Leslie Balsamo

19:04 15 Apr 23

Highly recommend this company for chimney repair in Austin! David did an excellent job fixing my chimney and the price was very reasonable and communication with the office was great

James Grimes

18:10 28 Mar 23

I recently hired Chimney Star to inspect and maintain my chimney after and was blown away by their professionalism. From the moment I called for an appointment with Abraham, they were incredibly helpful, positive and reliable. Not only did they explain the process thoroughly, but they also saved me a lot of money in the process. I would highly recommend Chimney Star to anyone looking for a reliable and professional service!

Carl Johnston

17:55 28 Mar 23

The home inspector warned me about various problems with the chimney before I sold my house. My first thought was that it would cost a fortune to fix. However, my concerns were allayed when I met Moses. Inexpensive and less disruptive than I had anticipated, they fixed my chimney in no time. The sale went through without a hitch, and I was free to move on to my next place, Thank you!

Jennifer Torres

17:48 28 Mar 23

Working with this firm was a positive experience overall. The service I received from the time I called to make an appointment until the completion of the job was excellent. The personnel was excellent in every way. The quality of their customer service was excellent, and I would have no hesitation in recommending them to others

Larry Welton

11:43 28 Mar 23

Chimney Star has been a lifesaver for us! We found ourselves in a tricky situation with our chimney and were facing high costs to fix it. But Chimney Star was positive with us from the start and gave us an honest assessment of the work that needed to be done. Thanks to their expertise, we ended up saving hundreds of dollars on the inspection and maintenance. We can't thank them enough!

Dave Morgan

07:09 25 Mar 23

I had an excellent experience with Chimney star. From the initial consultation to the final installation, they were professional and courteous throughout. The installation was done quickly and efficiently with minimal disruption to our home. We love the look of our new gas fireplace and couldn't be happier with the results! Highly recommend Chimney star for any gas fireplace installation needs.

Jodie Hayward

20:04 21 Mar 23

I had issues with my dryer it took 3-4 cycles every time to dry, the technician did an excellent job cleaning my dryer vent and the intrior of my dryer. My dryer is running smooth now! Thanks!

Eugene Johnson

05:08 19 Mar 23

Chimney Star left my home very clean and organized after I had my Ducts Cleaned , I was very happy with that. While David and Chris were working, they took the time to cover my floor and furniture, and when they were done they cleaned up the dust. I value their focus on the small details and will definitely use them again

Anna Murphy

05:05 19 Mar 23

Decades of neglect meant that my aging chimney required major repairs. I engaged Chimney Star to remedy the issues, and their skill and craftsmanship blew me away. They completely rebuilt the chimney with high-quality materials and even put a new cover to avoid future harm. Now, my chimney looks and operates as new!

Filiberto Muro

18:03 17 Mar 23

The old fireplace in my home was falling apart and did not go with the style of the rest of the house. After getting in touch with the Chimney Star , I was provided with a number of different design possibilities to choose from. The installation of the contemporary fireplace I ordered was impeccable. My fireplace is a beautiful addition to my living area now and most importantly is safe and easy to use!

Robert Elias

16:31 08 Mar 23

I needed to Rebuild the masonry and flue in my fireplace. I've scheduled an inspection to get more information on the project. They gave me a fair price that worked with my budget. Jimmy performed a great job, and I was happy with the overall experience and the job performed. I will recommend them if you need a fireplace repair in Austin.

משיקו פוקרוי

01:38 27 Feb 23

From the beginning to the end my experience with chimney Star was amazing.I've scheduled online an Inspection.The technician called me before the appointment with an exact Eta, Ive Met with David he throughly inspected the chimney and swept my flue.I needed some extra repairs for my chimney I've received the quote immediately and decided to pull the trigger and get the chimney and cap repair preformed by chimney StarDavid and his helper were quick to complete the job and provided me with after care information.David is a real professional!!I'm super happy with the service and I've already recommended chimney star to my parents.Thank you very much for great communication and service

אריה יהודאי

18:58 21 Feb 23

Sorry for the late review Abraham! But better late than never 😉 Thanks to the Chimney Star company for the kind service! , my family in Austin urgently needed the chimney cleaned that caught fire. But Avraham came with his team for urgent care in Aruba, my parents were really happy about the cleanliness and the thoughtful price. I'm very glad I came across you on Google :)

Rebecca Al-Bannay

15:51 20 Feb 23

Very responsive and communicative on every step of the way from initial phone call through visit and after! Abraham and Moses were terriffic!

Janeth Maldonado

02:38 16 Feb 23

I really like the service it was amazing totally recommended!!

Elad Liebman

18:40 13 Feb 23

Technician came in and was incredibly kind an helpful, sorted our issue efficiently and to our satisfaction. Strongly recommend!

Angie Angel

19:39 08 Feb 23

I am very pleased with the service and professionalism I received from Chimney Star. They repaired my chimney so I can now use it safely.

אריאל יהודאי

23:35 05 Feb 23

. I've initially talked to Abraham on the phone and he explained to me thoroughly the process of fireplace inspection cleaning and pricing.I have met with Jacob the technician he was very thorough with the inspection and was able to provide me photos of the damages I had in my fireplace.I've decided to hire chimney star to clean my chimney and repair the Masonary inside of my fireplace they were able to get the job done quickly and clean for a fair price.I recommend them for anybody who's looking for a fireplace services in Austin

Sydney Brown

21:05 03 Feb 23

Moses was great! He was very nice and took the time to explain what was going on with our fireplace.

Tyler Brown

21:04 03 Feb 23

Our tech (Moses) did a phenomenal job and rearranged his schedule to work with us so that we could leave on a trip. He was very knowledgeable and helpful and was understanding of, and nice to, our kids. We will definitely use them in the future.

Zayne Porter

19:19 03 Feb 23

Really satisfied with their service! They were very professional and helpful. Thank you so much!

Erika Cantu

00:34 31 Jan 23

On time. Professional. Explained everything in detail. Said what was necessary vs things that could wait. No pressure - gave estimate and then immediately did the work since we were the last appointment. Very informative and patient! Thank you, Moses!

Brandon Shapiro

16:48 27 Jan 23

excellent customer service. friendly. knowledgeable. great job!

Neeharika Palaka

20:57 26 Jan 23

Moses did a great job cleaning and inspecting our fireplace. We got the chimney closed off and fireplace painted. Now it looks sleek and clean!

Luna Sea

20:13 24 Jan 23

These guys were so great. They picked up the phone right away and came out to my house within a few days. Even with the bad weather that day they showed up on time. The prices were reasonable and the workman was polite and clean. THANKS!

Nathan Emmott

18:28 21 Jan 23

Incredible work! We had them out to fix an issue with our fireplace and they were responsive, professional, friendly and just all around wonderful! Highly recommended if you need work on your fireplace/chimney!!

Jo Hsu

20:35 20 Jan 23

Quick, responsive, and efficient.

Roman Kushnir

04:33 18 Jan 23

We recently hired Chimney star - Chimney Sweep for a large fireplace & masonry Repair and they did a magnificent job. Our experience with Moses, who sold us the project, and Jessica who worked with us from the office side, was met with patience quality and professionalism.Moses exceeded any expectations that I had. His assistant Jackson was great as well. Both Moses and Jackson respected the covid mask wearing request, as well, and were very professional and clean while working in our home. They left the place so clean when it was all done, too. We had hired Chimney Star in the past for chimney sweep, Dryer Vent and Air Duct cleaning and still continue to use them for that as well. HIGHLY RECOMMEND!

Adam Rahman

01:08 02 Jan 23

Abraham from Chimney Star performed premium chimney sweep. Very knowledgeable and nice service. Thank you!

Damien Reyes

21:10 30 Dec 22

Good service excellent job

M P

01:31 30 Dec 22

It was a pleasure working with Abraham! He was very polite, professional, and explained every step of the work he was performing. I would definitely recommend them and use their services in the future if ever needed again.

RJ Puran

22:31 27 Dec 22

Chimney Star was hyper responsive and got me scheduled within less than a week when three other companies failed to fulfill their obligation. Abraham and his partner showed up on time and they were extremely thorough and did a fantastic job. He was able to repair our firebox too which was needed! The job was done cleanly and with quality workmanship! They are also very friendly, courteous and great communication! Will hire them each time now!

Samuel Kim

19:34 26 Dec 22

Abraham and Alejandra were very informative and professional helping with Chimney inspection and cleaning. They did good quality work and we feel safe using the fireplace after it hasn’t been used in long time. They also helped make it look nicer with black paint finish!

Jaime Garcia

01:07 23 Dec 22

Very professional and informative. I recommend.

Gayle Bender

00:54 23 Dec 22

Abraham gave us great peace with his knowledge and expertise shown by his care for our gas fireplace. He was able to take care of repairs and upgrade our ceramic log system on the spot, with no wait. They left our living room clean and encouraged us to use and enjoy our fireplace! He behaved very professionally and genuinely caring as well. It was a lovely experience.

Heide Holman

23:21 22 Dec 22

Very courteous, knowledgeable and customer oriented.

Aoue Tentera

19:39 22 Dec 22

Their crew arrived on time and was efficient when cleaning our chimney. We appreciate his thoroughness and friendliness while in our home. We will definitely use them again in the future. Thank you!

Sean Meador

02:32 21 Dec 22

Very prompt/professional service. Would definitely recommend and will use again for any future needs.

Amy Sanders

17:23 20 Dec 22

Super friendly and such great work!! Definitely recommend!!

Taylor Wiedirch

19:35 18 Dec 22

Abraham was great! Very fast and effective.

Murali Padavala

15:17 17 Dec 22

Abraham ia amazing. He is very responsive nd professional. He answered all the questions and offered lots of suggestions on how to maintain the fire place.

Billy Streu

03:17 15 Dec 22

We are so glad that we called Chimney Star. Abraham was very professional, respectful, and kind from the scheduling call to the end of the job. Our family just spent an evening enjoying a cozy fire. Thank you, Chimney Star!

Lisa Johnson

17:18 13 Dec 22

Honest, knowledgeable and very personable. He could have told us we needed a new chimeny cap but said our leak was elsewhere and who I needed to contact and what they should do. I will definitely call Chimney Star again if we have the need to.

Charlotte Overturf

17:13 13 Dec 22

Easy online scheduling. Great communication. Showed up in time slot and completed dirty work with no mess! Abraham is excellent!

Karlo Locksmith

08:55 12 Dec 22

Ty guys 🙏🏻🙏🏻🙏🏻🙏🏻

עמית כץ

06:58 12 Dec 22

שחר אלפר

03:42 12 Dec 22

I very like the service. Thank you again The best service, good price

yoni samocha

05:57 11 Dec 22

These guys are awesome!!From the beginning of the chimney Rebuild, I was educated exactly on how the system will work and what to expect, Abraham walked me thru the design process, and his team completely surprised me with their amazing work I've not dreamed it will look so nice!! all of my neighbors are asking me for referrals for the outdoor fireplace.If you need any chimney repair project done don't think twice!!!

Ezio Auditore

16:41 10 Dec 22

Thank you for a great job in repearining.the chimney and the chimney capYour technician was super professional and polite and the price was very reasonable.!!Great service!!

Mario Ibanez

00:57 10 Dec 22

Had my chimney serviced today, flue inspection, cleaning, and gap repair, chimney wall repair, and pipe seal at wall junction. Abraham was thorough in explaining issues and options, and very punctual, detailed and professional in his work. I’m a happy camper.

Suren Patel

20:19 08 Dec 22

Johnathan did great job and very professional 👏

mike Coxlong

15:44 07 Dec 22

Gidi Lashkar

12:36 06 Dec 22

Very professional and reliable!!

Shay Reuveni

03:16 06 Dec 22

Great job 👑

אריאלה ראובני

02:54 06 Dec 22

Great service. Lovely people! Very professional!

Hila Dayan

02:52 06 Dec 22

Noga Knaz

02:47 06 Dec 22

Edan Faygenov

02:47 06 Dec 22

Great service great knowledgeable technicians highly recommended

Virginia Hayes

22:03 30 Nov 22

They did an excellent job cleaning our Chimney. They were so pleasant, clean, friendly and productive. Thanks for helping us with this job. We would definitely recommend and use Chimney Star again.

Meghan Fuller

14:48 30 Nov 22

Called these guys for a fireplace repair that ended up turning into a larger project. Nothing but professionalism! Abraham was a pleasure to work with and even helped problem solve when the repair started to get out of my budget. Awesome business, definitely my go to for these kinds of issues going forward.

Natalie Simpson

19:05 24 Nov 22

Abraham came out to our home (even on Thanksgiving!) and was so wonderful to interact with and was very professional. He did a great job inspecting and cleaning our fireplace making it look brand new! Highly recommended using this company!

Kenneth Cargal

20:59 21 Nov 22

Abraham was great. He was very courteous and respectful while at my house. Made sure everything stayed clean while he worked. Explain the whole process and what his findings were. Job well done and we will be using them again.

Emily Ojuka

18:43 20 Nov 22

Abraham was super easy to work with. He was punctual and professional. He did a great job installing my fireplace and I couldn’t be happier.

C. Nikole Saulsberry

16:56 18 Nov 22

Abraham at Chimney Star was great!! I was initially only looking for cleaning as my fireplace was recently inspected when I bought the place, but their inspection was much more comprehensive. He took the time to explain what he found, showed pictures, and gave me different options to repair and concerning to a fully gas fireplace. The fireplace hadn’t been used in years, and he cleaned everything out in one go. He even protected my furniture and cleaned up a. Now we’re all ready for cozy fires this winter! Definitely will come back for cleanings in the future.

michaelvillalobos1

22:13 17 Nov 22

Abraham was very professional and did a great job. I’d highly recommend him and Chimney Star

Idan Englander

22:20 14 Nov 22

While I have not had my chimney inspected YET, I've already gained value from Chimney Star—After a couple texts and photos sent, Abraham was able to diagnose a problem I was having with my damper!I look forward to more assistance with my chimney soon, thank you very much.

Linda Faulk

22:42 08 Nov 22

We were extremely pleased with the dryer vent cleaning done by Abraham. He was courteous, thorough, and explained the process. He used a drone to view what type of vent we had, as well as later getting on the the roof to clear the clogged up vent. He went above and beyond with his service...literally.He was great about cleaning up the mess and getting everything back in place. We would highly this company and particularly Abraham.

Austin Miller

16:41 04 Nov 22

He was concerned about safety and made sure we had it all in working order. Very professional clean work Thanks .

Jawa Zoe

13:47 04 Nov 22

Very professional. I am extremely happy. Will have them come again whenever I have an issue.

Randall Herring

10:16 04 Nov 22

I hired this company to clean out my air ducts. The job was done in a neat and clean way. Their service to customers is great. They also cleaned out the dryer vent, which was clogged.

Zak Laughton

15:21 27 Oct 22

Abraham did a wonderful job inspecting and repairing our chimney and fireplace! We moved into an old house, and needed to make sure our gas/wood fireplace was in good repair and safe to use. Abraham answered all our questions in great detail, kept us educated, and got all the repairs done very quickly. He also installed a ceramic log kit for us and it looks fantastic.

James z

13:54 26 Oct 22

Thorough, professional, focused on his work, cleaned up after himself. I would use again. and I would recommend to others.

Adams Tayla

02:29 25 Oct 22

Their services are excellent.they are very professional. Thank you so much it was a great experience for me.

Tammie Fontana

21:40 20 Oct 22

Called asking for fireplace inspection and cleaning on a 10 yo fireplace used by the previous owner of our home. Worked with Abraham throughout entire engagement with Chimney Star and he was extremely professional and polite! He was very knowledgeable and took his time to explain everything to us. If and when we need someone to look at the fireplace again, there is zero hesitation to reach back out to Chimney Star!

Tom Gomez

15:25 16 Oct 22

I am pleased with the Air Duct Star provided by the team of professionals. The technician was professional, courteous, and thorough. He explained the process clearly and answered all of my questions. I would recommend this company to anyone in need of this type of service.

Ramon Paul

13:30 16 Oct 22

I am so glad I found this company. They did an amazing Air Duct Star out my dryer vent and were very reasonably priced. I will definitely be using them again.

Benjamin Mason

15:39 14 Oct 22

Efficient and clean. I hired this company to clean out my air ducts. The job was done in a neat and clean way. Their service to customers is great. They also cleaned out the dryer vent, which was clogged. Now, my dryer dries clothes quickly. I also have clean air to breathe. Thank you for a great service. I will recommend this company to everyone i know

Michael Owen

13:22 14 Oct 22

The crew came on time, once they got in, they started straight with their work. The crew were very polite, they explained the process and showed you before and after photos. You can really feel the difference of the AC function before and after. The service was worth the value of your money.

John Samuel

15:28 11 Oct 22

Great work, great communication, and great price. Highly recommend.

David Matthew

15:27 11 Oct 22

Air Duct Star cleaned out dryer line. They were quick and progressional. The cleaning has made all the difference in how well the dryer dried the clothes. We will use them next time for sure!

Dominik von Burg

12:54 04 Aug 22

I had Air Duct Star come for an inspection of the ducts after a mold remediation. They inspected the whole house more thoroughly than any other company did. Found a hole in the plenum box and fixed it as part of the inspection. Also did not try to sell me any additional services as cleaning wasn't necessary. Very professional. I am extremely happy. Will have them come again whenever I have an issue.

Rusty Marchman

18:04 19 Jul 22

Excellent response, professional staff & kept us informed during entire procedure.

Noam Harari

03:45 15 Jun 22

Great service overall! Everyone is very professional and easy to work with. We are very happy with the service. They communicated clearly in the weeks and day before the cleaning. The Technicians arrived early as scheduled and were very thorough and professional throughout. Checked our units, explained the process and were clear with what would be done. They provided before and after pics, which was good to know. Fine and personable people from the Air Duct Star Austin Services team.We will definitely recommend this company to everyone. Thank you

leo berpso

14:59 10 Jun 22

These guys are absolutely great! I had a very bad experience with a more "well known" company in Austin.I did my research and there are many scams out there in this space, but once I called Air Duct Star and talked to Abraham on the phoneI was convinced their scope of work was what I needed. They were extremely thorough with the air duct cleaning and very respectful. The technicians Noam and David clearly knew what they were doing and kept us informed at all times. You will love how clean your house smells after this service!

Abraham Bataineh

22:13 09 Apr 22

I usually don’t write reviews but I’ve hired Air duct star to clean my air ducts and preform a chimney inspection on my rental property, the person on the phone was very informative and straight forward, The technicians came explained to me exactly what needs to be done, they’ve Cleaned my air ducts and inspected my chimney the service was easy and efficient no hidden costs or Surprises. Thank you.

Shawn Lein

18:44 27 Jan 22

Illumine CYC Choirs

18:22 19 Jan 22

Jonathan was very kind and competent!

Elizabeth Pucci

02:53 12 Jan 22

Really enjoyed the communication and quality provided during the service! Would highly recommend to get your chimneys prepped for winter.

See all reviews Write a review

Services

Service Area

Useful Links

Working Hours

Monday: 07:00AM-07:00PM
Tuesday: 07:00AM-07:00PM
Wednesday: 07:00AM-07:00PM
Thursday: 07:00AM-07:00PM
Friday: 07:00AM-07:00PM
Saturday: Closed
Sunday: 07:00AM-07:00PM

Chimney Star offers expert services in Austin for chimneys, dryer vents, and air ducts. Our CSIA-certified team and Chimney Star Guarantee ensure safety, comfort, and satisfaction.

Book Online

Menu